There is an option to reinstall OS X El Capitan. It simply takes me back to OS X Utilities. According to the Apple website, this was supposed to bring up the country selection screen, but it didn't. formatting the hard drive ( as instructed by Apple) and restarting. I have tried everything suggested on other questions on this topic: I would like to install the operating system but I cannot do so. I bought a used iMac and when I turn it on I am shown the OS X Utilities screen.
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